Buyer FAQ
Version 2.0 · Updated 14 June 2026
How does Cooqly work?
Cooqly connects home chefs with local buyers. Browse meals, place an order, and receive freshly prepared food.
Who sells on Cooqly?
Verified home chefs and food producers with valid food safety certificates.
How do I pay?
We accept card payments and SEPA bank transfers.
How is food delivered?
Chefs deliver within their city. Delivery zone is shown on each chef's profile.
What is the refund policy?
Contact support within 24 hours of delivery for any issues.